• Select "Cancel or Change Appointment" option from the function menu.

Input Enquiry Information

• Key in "Appointment Reference No." and Contact Information (i.e. "Email" or "Contact No.").
• Click "Submit".

Cancel / Change Appointment

• Click "Change Appointment".

Select Appointment Date and Time

• Select the "Appointment Date"
• Select the "Appointment Time Slot" and click "Continue".

Verification

• Check your email and key in the received verification code in "Verification Code" and click "Confirm".

Confirmation

• The confirmation page will be shown and the confirmation email will be sent to you.